You’ll notice the following options for your solving methods: Solving methods (Excel Solver algorithms) You can delete a constraint by clicking it, then selecting Delete on the right of the Solver Parameters window. You can edit a constraint by clicking on it, then selecting Change on the right of the Solver Parameters window. We also want our Objective cell to be equal to the value in B6 ( H21 = B6).Employee shifts should be whole numbers ( Shifts = integer).Employee shifts should be 8 hours or less ( Shifts These relate to the shifts being scheduled. The value in this cell must be greater than or equal to ….Ĭlick OK to submit these constraints and return to the Solver Parameters dialog box. Let’s define the first three terms in this window. To get started, click on the Solver command, which opens up the Solver Parameters dialog box. To make the cell ranges easier to work with, we’ve created named ranges as follows: Scheduling the maximum allowable number of employee hours without incurring overtime, and so on.Maximizing agent hours this week (maybe you expect additional projects in the upcoming weeks and want to get these done as quickly as possible).Spreading the hours evenly across three weeks.All we need to do is spread the 1,065 hours across three weeks and distribute those hours to the 10 employees.Ĭells H11 to H20 are set to calculate the number of agent hours in each line.Ĭell H21 is set to calculate the total number of hours for all agents.Īs the Workforce Manager, you may want to experiment with a few scenarios, such as: Let’s assume that we have three weeks in which to complete these projects and 10 employees. The maximum number of overtime hours we want to schedule (i.e., wage cost factor).īefore we can begin to think about the constraints, however, what is our objective? We want to dedicate our employee resources to a certain number of hours to work on our available projects for the upcoming week.The minimum and/or maximum number of hours each employee may be scheduled weekly.The minimum and/or maximum number of hours each employee may be scheduled daily.
The Workforce Management (Agent Scheduling) team can use Solver to create weekly employee schedules to satisfy these objectives within whatever constraints we may have. Clients give us their project objectives, scope, and deadlines and that helps us to know how many agent hours will be needed that week. In our example, we run an outsourcing company that handles short-term projects for our clients.
Solver works with variable cells to arrive at an objective, or target, subject to certain constraints.
INSTALL SOLVER EXCEL 2016 MAC INSTALL
If you get a prompt that the Solver Add-In is not currently installed on your computer, click Yes to install it, then quit Excel and restart.If Solver Add-In is not listed in the Add-Ins available box, click the Browse command to find it.In the Add-Ins Available box, select the Solver Add-In check box.Click the Tools menu, and then click Excel Add-ins.The Solver command will now show up on the Data tab. Under Add-ins, select Solver Add-in and click on the Go button. If the Solver add-in is already activated, you’ll see it within the Analyze group of the Data tab.Ģ. Solver is an add-in that needs to be enabled within the application before you can start working with it. Solver allows you to use up to 200 variable cells to find an optimal value for the objective cell, as opposed to Goal Seek’s one-variable-at-a-time limitation.Īdditionally, Solver’s “Constraints” parameter, adds to the tool’s sophistication, because you get to tell Excel what it is and is not allowed to do in solving for the optimal value. Its capabilities exceed those of Goal Seek, however. Excel Solver is similar to Goal Seek in that it works backward to achieve a numeric objective by changing variables. Solver is an Excel solution used for What-if analysis.
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